This goes out to all you companies who use automated voice recognition to screen your calls because you think it’s more “customer-friendly.” No, it isn’t. It requires me to interact with a disembodied, robotic voice. My confusion at social cues under normal conditions becomes even more pronounced in this artificial environment, thus making me feel like an instant moron. I have a hunch, even NT’s suck at conversation under those conditions. Do us all a favor, and let us use the frickin’ keypad, it works perfectly fine.
It’s called dignity. Would you like to give it a try? Say "yes," or "no," now!